Nearly half the jobs across Africa are expected to be impacted by the Artificial Intelligence (AI) boom within the next three years, the PwC Africa Workforce Hopes and Fears Survey 2025 has revealed.
The survey gathered responses from nearly 50,000 employees in 28 sectors across 48 countries including five African nations and revealed that 49 percent of roles across the continent face potential impact from AI.
The survey’s findings showed that about 64 percent of Africans surveyed said they used AI in the past year and usage of AI is rising as compared to last year.
Daily AI users rose from 12 percent in 2024 to 17 percent in 2025, while weekly users increased from 14 percent to 18 percent over the same period. Infrequent usage dropped from 43 percent to 29 percent, suggesting deeper integration of AI tools into daily work routines.
Interestingly, West African workers are more enthusiastic about AI – with 55 percent expressing excitement about AI’s potential impact on their work compared to 51 percent across the entire Africa region. Only 10 percent of West African respondents reported confusion about AI’s implications.
It does appear that AI is no longer a future concept but mainstreamed reality – transforming customer service, finance, supply chains, health care and governments. The question for leaders is not ‘Is AI coming?’ but ‘How do we lead where AI is ever-present?’
The survey revealed that 27 percent of managers and executives predicted AI will impact junior roles, effecting entry-level positions. However, while there is going to be an impact on jobs, AI is also creating a lot of jobs.
While 64 percent of African workers express confidence in their job security, only 35 percent believe their current skills will remain relevant over the next three years.
With Africa’s youth constituting more than 60 percent of the population, the survey highlighted rising demand for flexible working arrangements by the youth.
The research also identified elevated fatigue levels among Generation Z workers (ages 18-28), who feel more overwhelmed at work than older colleagues.
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