A cross-section of players in Ghana’s digital finance space has renewed calls for a unified response to escalating digital fraud at a partner exchange hosted by MobileMoney Fintech Ltd.
Chief Executive Officer of MobileMoney Ltd., Shaibu Haruna, said the nature of fraud is rapidly changing, with criminals operating across multiple platforms and exploiting gaps between systems.
He noted that what was once seen as isolated incidents has become a connected ecosystem of digital crime, spanning mobile money, banking platforms and messaging applications.
The forum, held under the theme ‘Uniting Against Fraud: Strengthening Ecosystem Collaboration’, brought together regulators, financial institutions, fintech firms and telecom operators to deepen coordination in tackling fraud risks.
Discussions during a panel session pointed to social engineering, weak monitoring systems and low user awareness as persistent vulnerabilities, particularly in transactions that cut across bank accounts and mobile wallets.
The panel featured Stephen Tefeh, Head of Forensic Services at Stanbic Bank Ghana representing the banking sector; Ebenezer Boffour, Head of Internal Affairs (Risk Transactions Monitoring & Revenue Assurance) at Hubtel for payment service providers; Emmanuel Gyebi, Chief Superintendent and Director of Cybercrime at the Ghana Police Service representing law enforcement; Joshua Edmondson, Board Chair of the MobileMoney Agents Association of Ghana representing agents and trade partners; and Nanatunde Davis, Senior Manager for Enterprise Risk at MobileMoney Ltd.
Chief Executive Officer of Ghana Interbank Payment and Settlement Systems, Clara B. Arthur, emphasised the role of interoperable systems in improving fraud detection, while Sylvia Owusu-Ankomah, Chief Executive Officer of the Ghana Chamber of Telecommunications, called for closer institutional coordination.
Participants also highlighted the need for stronger engagement with law enforcement, improved investigative capacity and sustained public education as part of a broader prevention strategy.
The meeting closed with a shared view that safeguarding Ghana’s expanding digital payments ecosystem will require sustained collaboration and faster, more coordinated responses across the industry.
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