It has been recently announced that the new president at WAICA is Chandra Clark-Jackson. She is characterised by many years of experience, as she holds more than 15 years in the field. Jackson distinguishes herself as a skilled regulator and visionary who combines practical skills, strategic vision, and outstanding managerial qualities. Currently, she is the Chief Executive Officer of Insurance Company of Africa (ICA).
Before her current job appointment, Jackson held the post of Deputy Director of the Insurance Department at the Central Bank of Liberia. During this period, she helped to introduce regulatory and supervisory reforms aimed at improving the condition of the Liberian insurance market.
Besides, Jackson has been active in various positions within the region. She served in the local board of the ECOWAS Brown Card Insurance Scheme, worked in the Board of the West African Insurance Institute, and took part in the meetings of the executive of the Liberia Insurance Association. During her work tenure, she served as a Technical Lead for insurance on Liberia’s AML/CFT National Risk Assessment, being one of the members of the Expert Committee of the College of Insurance Supervisors in the West African Monetary Zone (WAMZ).
Regulators, industry professionals, and innovators have all cooperated with Jackson during their efforts to grow the market, optimize revenues and costs, as well as improve operational efficiency through technology implementation. As the Chief Executive Officer at ICA, she has been trying to strengthen the company’s image by fostering transparency and relationships with corporate entities and the government, while striving for improved customer satisfaction.
Chandra Clark-Jackson has earned a Master of Arts degree in Policy Economics from Williams College in Massachusetts, a Bachelor of Science degree in Economics from the African Methodist Episcopal University, as well as an Advanced Diploma in Insurance and Risk Management from the West African Insurance Institute in Banjul, The Gambia.
As the head of ICA, she is currently implementing a strategy aimed at ensuring the company’s position as the largest insurer in Liberia.
“Part of our strategy is to develop our business further to the point where we will become the main insurance provider in the country through the growth of our customer portfolio and improvement of established partnerships, as well as development of technologies that will contribute to better service. The use of technology is not only important from a perspective of trends but will also help us to provide more efficient services and products to the less fortunate,” she explained.
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