FastClaim seeks expansion into the market: For its motor insurance claims product

By Elliot WILLIAMS

FastClaims Solutions Limited, a Nigerian insurance services company is attempting to enter the Ghanaian market, with its flagship FastClaim app, an AI-powered platform which automates and simplifies the motor claims process, enabling insurers to achieve faster, more transparent and more reliable outcomes. This is part of the company’s wider efforts to transform motor insurance across West Africa as stakeholders move to digitize and streamline cross- border claims settlement under the ECOWAS Brown Card Insurance Scheme.

So far, only Coronation Insurance Ghana Ltd has signed on to the new app through its parent company, Coronation Insurance Nigeria Ltd. However, Uche Okugo, the Founder and CEO of FastClaims Solutions is optimistic that the flagship app will soon catch on and be adopted by more and more general insurance companies in Ghana.

The platform leverages artificial intelligence, real-time remote vehicle inspections and automated damage detection to generate instant repair estimates, eliminating the need for physical inspections and manual reporting.

Fast Claim has already recorded strong adoption among insurers operating under the Nigerian Insurers Association (NIA), reflecting growing confidence in its ability to modernize claims management.

Already, FastClaim has launched operations in Zambia, marking a significant step in its regional growth strategy, and reinforcing its ambition to drive digital insurance transformation across multiple markets.

Speaking during Nigeria’s hosting of the inaugural zonal meeting of the ECOWAS Brown Card Insurance Scheme held recently in Lagos under the theme: The Digital Divide – Managing Change in the Brown Card Operational Strategy for Effective Cross-Border Claims Settlement, Okugo underscored the importance of technology adoption in tackling delays and inefficiencies in claims processing, noting that wider deployment of FastClaim’s solution could significantly strengthen the effectiveness of the Brown Card Scheme.

The ECOWAS Brown Card Scheme provides third party compensation for victims of road accidents involving foreign motorists within member states, serving as a key framework for cross-border mobility and protection.

Addressing stakeholders from across West Africa who had gathered to deliberate on how to drive digital integration, accelerate claims processing and harmonise motor insurance systems across the sub region, Okugo asserted that “The system is designed to assess damage severity, validate claims against policy details, detect potential fraud and generate accurate repair estimates within minutes. It also includes automated discharge voucher capabilities, further streamlining settlement processes.”

Okugo has expressed the company’s readiness to support the ECOWAS Brown Card Insurance Scheme and the motor insurance claims management processes of countries across West Africa and beyond with AI – powered remote vehicle loss assessment reports.

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